7.08.2008

A Great Workplace Starts At The Top

The truth is I’ve learned a lot in my time within the corporate working world. And I have found that the most influential person (or people) on your daily workload, the attitude in the office, etc. is the leader, the head honcho – your boss. Here are a few observations and suggestions about making the daily grind a little more bearable.

- Don’t show panic or frustration to employees because then they won’t know that there’s anything to panic or be frustrated about. Has this ever happened to you, you see your boss red in the face storming back to their office only to shut their door for another 20 minutes with no explanation? It’s worrisome, right? Bottom line, if it doesn’t directly affect staff (ie moving cubicles) then they probably don’t need to know or even be aware of any problems.

- Micro-managing is a surefire way not to be liked. Inherently, micro-managing inspires resentment. Really, what difference does it make if an employee spent 5 minutes reading an article on Yahoo! news if they still got all of their work done and at their best quality level? Backing off can go a long way. It shows trust.

- Chat with employees – emerging from an office a couple times a day to talk with employees/coworkers can really boost moral. This allows everyone to relate on different subjects other than work, it gives everyone a quick break from work, and gives everyone a chance to laugh (that alone can do wonders!), among other things. This creates a more enjoyable atmosphere and set the boss up as more than just a boss.

- Reward employees for accomplishments and go easy when they make mistakes. Feeling like you might be fired over a small little error does not create the best environment for which to work effectively. If errors are brought to attention in a non threatening tone and manner it opens up a situation in which the employee is more receptive to the correction instead of feeling bad about making a humanistic error. And rewards let employees know that their hard work is being noticed and is appreciated by more than just themselves. Simple things like saying “Nice job on the ABC report” or “Take an extra long lunch since you worked so hard on preparing for that meeting” are quite easy to hand out.

What does being a good boss/manager/leader mean to you as a boss or as an employee? What are some good ideas for rewards or suggestions as to handle pointing out mistakes to employees?

“Basically, I'm for anything that gets you through the night - be it prayer, tranquilizers or a bottle of Jack Daniels.” – Frank Sinatra

So may the prayers, tranquilizers and JD be with you and see you next time.
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